01 / Capture
Turn incoming work into records
Collect useful information without repeated copying and chasing.
Entry time · Missing information · Processing errors
Document intake agentsRead documents and organise their contents.
Extract key fields from forms, invoices, and reports, retaining the source for review.
Outcome: Less manual data entry.
Request classification agentsSend incoming requests to the right queue.
Identify the request type, capture relevant details, and flag incomplete submissions.
Outcome: Less sorting and fewer missed requests.
Record validation agentsCatch gaps before work moves forward.
Check required fields, duplicate records, and conflicting information against your rules.
Outcome: Less rework later in the process.