Help people complete tasks in the way they naturally speak. We turn spoken input into useful records and next steps, then improve accuracy and effort across the languages your business needs.
We design the spoken workflow, connect it to your systems, and test real accents, languages, and working conditions. We monitor failed inputs and correction effort, maintain the integrations, and improve the experience with your users. Your team approves sensitive actions and required review rules.
Operations deliveryStart with a baseline for task completion, correction effort, and accuracy by language and task. Agree the definitions and review period, then check quality and effort alongside the result. These are candidate measures for your engagement, not claimed results.
Voice is worth building when the alternative is a long form, a small screen, or a task that keeps the user's hands busy. It also helps when you want someone to answer in their own words, as in an interview.
It is not worth building when a dropdown would do. Speech brings transcription errors, accents, background noise and language choices with it. So the first question is always whether the spoken version of the task is genuinely easier for the people doing it.
The spoken words are the input. The written record is what the team works from.
Applicants answer spoken questions from a browser. LessRounds, our first-interview product, keeps the recording and transcript together, and each score comes with a reason a reviewer can check.
Reps describe what happened on a call by speaking, and SmartBDM, our Sales super app, helps turn that into an update on the lead for them to confirm.
A technician describes a fault while looking at it, and the app turns it into a structured report with the right fields filled in. This usually sits inside a mobile app.
After a support or booking call, a summary and the agreed next step land on the customer's record, so the next person doesn't have to replay the recording.
Many people switch between English and Hindi, Kannada or Tamil in the middle of a sentence. We agree the required languages for each project and test the available speech models against real recordings, because quality differs between languages.
A model that copes well in a quiet office may struggle on a factory floor or beside a busy road. Testing has to happen where users actually are.
Calls drop and people stop mid-sentence. The workflow should save what it received and ask for the rest, without losing the whole thing.
Names, amounts and product codes are easy to get wrong. Where they matter, the user sees the transcript and confirms it before anything is saved.
Yes. Transcription and structured updates can be part of the flow, with a review step wherever accuracy matters.
We agree the languages the project needs, then test the available options against real examples from your users before committing. Some languages and dialects are handled better than others, and it is better to learn that early.
Not always. Some workflows keep only the transcript, while others, such as interviews, need the recording for review. That choice, and how long anything is kept, is agreed up front.
Tell us about your goals and what is holding your business back.