The tonnage in the report should match the weighbridge.
Material moves from the pit or stockyard across a weighbridge, onto a truck, past a dispatch desk and into an invoice, and each step tends to keep its own record. We build the administrative and commercial tools that join those records, while safety-critical operations stay with their own specialists.
Site, weighbridge and office.
Production and stock
Shift supervisors note loads, stockpile movements and grade samples, often on paper or a phone. Lab results arrive later and must be attached to the right lot.
Gross, tare, net
Every truck is weighed in and out. The ticket number, vehicle, transporter and grade should link to one dispatch order, never be retyped at the office.
Orders, permits, invoices
Sales orders, transit paperwork, customer invoices and transporter payments all depend on the dispatched quantity being right.
Follow a load from order to invoice.
Customer order released
A sales order for a grade and quantity is approved, with the delivery site and transporter assigned.
Loaded at the stockpile
The loader records the stockpile and grade against the order, and a sample may go to the lab.
Weighbridge ticket
Gross and tare weights come from the weighbridge software or are entered with a photo of the ticket. Net weight is calculated by the system, never typed.
Documents and gate exit
Dispatch generates the documents the load needs and logs the time the truck leaves the gate.
Invoice and transporter payment
Invoicing and transporter settlement use the same confirmed quantity, and any shortfall at the buyer's end is recorded as a separate event.
Business tools here, plant operations there.
When a number has to change.
The tare came from yesterday's trip.
A reviewer flags the ticket, attaches the re-weighment and records an authorised correction. The original value stays visible beside the new one, and reports use the agreed figure.
One site reports tonnes, another cubic metres.
Each quantity is stored with its unit and measurement source, and conversion uses only an agreed factor, so a combined report never adds unlike things.
The customer received less than was dispatched.
The shortfall is logged against the delivery as its own record with the buyer's weighment attached. The dispatch figure stays intact and the dispute has evidence from both ends.
A contractor's bill doesn't match the trips.
Trips logged at the weighbridge are matched against the contractor's claim before it reaches accounts, and any difference goes to someone with authority to settle it.
Where to go from here.
Site and office questions.
Can several mines or yards share one platform?
Yes. Each site keeps its own weighbridge and stock records, access follows location, and management sees a combined view in which every site's figures remain traceable.
Can we keep our current weighbridge software?
Usually. We look at how it stores or exports tickets and connect to that, so the weighbridge operator's routine stays the same.
Walk us through a month of dispatches.
Show us how a load is recorded from order to invoice today and we will point out where the figures drift apart.