A rooftop or ground-mount system changes hands many times before it produces its first unit, and the customer keeps calling long after commissioning. We build the software that carries each project through those handoffs and keeps the system record useful afterwards.
A surveyor measures the roof, notes the sanctioned load and the main distribution board, photographs obstructions and collects recent electricity bills. If all of that stays in a phone gallery, the designer starts by asking again.
Someone sizes the system, chooses panels and inverter, and prices it. Revisions pile up, the customer signs one of them, and everyone downstream needs to know which.
Grid connection or net-metering applications, any subsidy or loan file, and the customer's own documents move at the pace of outside offices. Projects stall here quietly.
The bill of materials goes to purchase, a crew or partner installer is booked, and the site is photographed at agreed stages for quality checks.
Serial numbers, warranties, as-built drawings and the handover pack become the system record. Cleaning visits, inverter faults and warranty claims attach to it for years.
A partner portal gives each installer or EPC partner the jobs assigned to them, the approved design, the material list and a place to upload stage photos and the commissioning sheet. They never see your margins or another partner's work.
During a project, most customer calls ask that one question. A customer portal shows the stage, the next step and the documents still missing, and later becomes the place to raise a service request.
Before building, we ask a question installers often skip: who owns the system record once the project is marked complete? In many firms the project team closes its file and the service team opens a new one with half the details. We would rather design one record that the project fills in and the service team inherits.
We also ask which steps need evidence or an approval. A crew lead might be allowed to mark mounting complete with photos, while commissioning needs an engineer's sign-off. Those rules shape the screens, so we settle them early. Inverter monitoring platforms and manufacturer portals set their own access terms; where an interface exists we can bring generation data into the service record, and where it does not, we tell you at the start.
Yes. Each partner gets its own login and sees only its own jobs. You see all of them, with stage, delays and pending payouts side by side.
No. Design and yield tools are specialist software, and your engineers stay responsible for those figures. We store their outputs against the project and the proposal so nobody has to hunt for them.
Tell us which stage holds jobs up longest and we will suggest what to build around it.