Let your systems talk to each other.
Your CRM, payment gateway and operations tools may each hold part of the same transaction. We connect them so information moves on agreed rules, and so a broken connection is spotted by your team before a customer notices.
Systems we often connect.
If a system offers an API, webhooks or a dependable export, we can usually work with it.
One owner for every field.
When a customer changes an address in one system, where should it go, and may another system overwrite it? Here is how that might look for a business taking online orders.
Built for the days it breaks.
Failed requests
Calls to another system will sometimes time out or be refused. We retry with sensible spacing, stop after an agreed limit, and alert someone.
Repeated events
Gateways and webhooks can send the same event twice. Each exchange carries an identifier, so a payment is recorded once however many times the message arrives.
Changes out of order
An update can arrive before the record it belongs to. Matching and ordering rules stop a late message from overwriting newer data.
Visibility
Logs and alerts show what was sent, what came back and what failed, so a broken connection can be diagnosed without guesswork.
Rate limits
Most services cap how many requests they accept per minute or per day. We pace bulk syncs so a busy morning doesn't lock your account out.
Test environments first
Where a vendor offers a sandbox, we build against it, so no real payment, invoice or customer message goes out while the integration is being made.
Whose keys are they?
API keys, webhook secrets and service accounts belong to your business. We create them in accounts you own, keep them out of the code, and give each integration only the access it needs. Every third-party service keeps its own licence terms and usage charges, billed to you directly.
Before committing to scope, we check access to each system involved: what its API allows, how many requests it accepts, and whether the vendor must switch something on. A connection can only do what both sides support, so we find the limits first. If data is leaving an old system for good, read preparing for data migration.
Can you connect a tool that has no public API?
We look at the alternatives: webhooks, scheduled exports, a partner API the vendor provides on request, or a direct database connection. Some tools simply cannot support the connection you want, and we will say so during scoping.
Who looks after the integration once it is running?
We can, as part of an ongoing arrangement, with alerts coming to us and to a named person on your side. Or your own team takes it over, with notes on every flow, the field ownership rules and where the logs live.
Do integrations run in real time?
They can. Event-based connections react as things happen; scheduled ones run at set times, which suits nightly reconciliations or large batches. We choose per flow.
What happens when a vendor changes its API?
Vendors retire versions and change behaviour. Keeping integrations current is part of ongoing software maintenance, and alerts tell us when something starts failing.
Which two systems should be talking?
Name them and the information that needs to move, and we will check what each side allows.