An app earns its place when it makes a frequent task quicker: a field update, a photo, a reminder. We help you decide whether you need one, then build the app and its backend and look after releases.
We weigh the two before recommending either. A copy of the desktop dashboard squeezed into an app rarely helps anyone.
Frequent use, the camera, push alerts, location, or work in places with patchy signal all point toward an app on the phone.
If people visit a few times a year to fill a form or check a status, asking them to install something adds friction. A well-built web application works in any phone browser.
A rep finishing a site visit may need to attach a photo, record the outcome and set a follow-up. We ask how much of that can be done one-handed, standing up, on an ordinary connection, and design for those conditions from the first sketch.
Pick-lists, defaults carried from the last entry, the camera instead of a description, voice notes where they help. Fewer fields means the update actually gets made.
When signal drops, the app might save the update and send it later, warn the user, or block the action. Each answer suits a different task, so we choose per action.
Camera, location and notifications earn their place when they remove effort. An alert nobody acts on just gets switched off.
An app is the front end. Accounts, records, permissions and the admin screens your team uses live on a server that needs building too, or adapting if you already have one with usable APIs.
Apple and Google review each release against their own rules. We plan submissions around that and register the store listings to your business.
Phones in the field are rarely the latest models. We agree which devices and operating system versions to support, and test on them.
Operating systems and store requirements change every year. Keeping the app installable and working is ongoing maintenance, and we plan for it from the start.
Sometimes. Customers might book through a website while your field staff use an app, both reading and writing the same records. Each audience gets the interface that suits how often and where they work.
Yes. We review its APIs and list the changes the mobile experience needs, such as lighter responses for slow connections or a way to send push alerts.
That depends on what your users carry. A field team issued company phones may need only one platform, while a customer-facing app usually needs both. We check before choosing how to build, because it changes cost and testing.
Tell us who does it and where, and we will say whether an app or a mobile website suits it better.