A working product in the browser.
Customer accounts, bookings, dashboards and the daily work your staff do at a desk often belong in a web application. We design it, build the logic and data behind it, and keep it running.
Think about a customer submitting a request on your site. They need to say who they are, enter the details, see a confirmation and come back later for the answer. Behind that, someone on your team picks the request up, checks it, perhaps asks for a missing document, and closes it. Design only the customer's half and you end up with a polished form feeding an inbox.
We plan both halves together. A web application is the screens people see plus the rules, records and connections that make those screens worth using: who can open which record, what happens when a payment fails, which system hears about an approval. That is the same thinking behind a good customer portal.
Before choosing technology, we ask about the people using it: which devices, where, on what connection and how many at once. Those answers shape the build far more than a framework name does.
Two web platforms we built and run.
Easy Inventory
For builders and developers, Easy Inventory brings unit availability, bookings, payments and channel partners into one browser-based system, so teams work from a shared view of each project.
- Availability and bookings together
- Payments tracked in the same system
- Channel partners alongside the sales team
Yajmaan
Yajmaan lets people book sevas and poojas online, performed in their name. The application lists the available offerings and carries the person from choosing one to a confirmed booking.
- Offerings listed in one place
- Booking from any browser
Settle these before the first screen.
- Account rules. Who signs up alone, who is invited, and what happens when someone forgets a password or leaves the company.
- The submitted record. Every field a customer or staff member fills in, which ones are required, and what checks them.
- The internal response. Who handles each submission, in what order, and how the customer hears back.
- Phone use. Which tasks happen on a phone, so those screens are designed for it instead of shrunk to fit.
- Volume and peaks. Rough user numbers and busy moments such as a launch day or a month-end rush.
- Separate audiences. Whether customers, staff and partners share one platform with different views, or each organisation needs its own tenant.
In place on launch day.
- The application on your domain, in hosting accounts you own
- Separate test and production environments
- A release process for shipping fixes safely
- Backups and monitoring switched on
- Admin screens for the data your team manages
- Notes on how it is built and deployed
Will it work on phones?
Yes. Screens are responsive, and we single out the tasks people do on a phone so those are planned for small screens from the start. If the work needs the camera, offline use or push alerts, a mobile app may be worth comparing.
Can staff and customers use the same platform?
Yes. They share the same records through separate views and permissions, so a customer sees their own requests and your team sees the whole queue.
Can it connect to tools we already use?
Usually. Payment gateways, CRMs, accounting packages and messaging tools can be connected when they offer suitable access. See API integrations.
Who looks after it once it is live?
We can, under an agreed arrangement for hosting, fixes and new features, the same way we continue to run the two platforms above. If your own developers would rather take it on, the code, data and hosting accounts are already yours, and we hand over with documentation.
Planning something people will use in a browser?
Send us the main task it must handle and we will come back with questions and a way to scope it.